Gaya APA
Ph.D, F, T. (2012).
Service Management (Edisi 2).
YOGYAKARTA:
ANDI.
Gaya Chicago
Ph.D, F, T..
Service Management.
Edisi 2
YOGYAKARTA:
ANDI,
2012.
Text.
Gaya MLA
Ph.D, FANDY, TJIPTONO,.
"Service Management".
Edisi 2
YOGYAKARTA:
ANDI,
2012.
Text.
Gaya Turabian
Ph.D, FANDY, TJIPTONO,..
Service Management.
Edisi 2
YOGYAKARTA:
ANDI,
2012.
Print.